Privacy Policy

Article 1. Why this Privacy Statement

This is the Privacy Statement of Go With The Flow (hereinafter referred to as "We", "Us").

This Privacy Statement describes, on the one hand, the measures We take to protect your personal data and, on the other hand, what rights you have as a data subject.

Article 2. Who is responsible for processing

Your personal data is processed by Us. You can contact us using the following contact details:

Article 3. What your data is processed for

Your data will be processed for the following purposes with the following legal bases:

Purpose: To enable correct service provision; Legal basis: Contractual relationship.

If you oppose the processing of these data, the contract can logically not be further executed.

Purpose: Advertising purposes (so that we can keep you informed about actions, activities, offers, etc.); Legal basis: Consent.

Purpose: Customer relationship management; Legal basis: Consent.

As the processing of this data is based on consent, you have the option of withdrawing consent to the use of this data without this meaning the end of our contractual relationship.

Article 4. Where your data comes from

We process the data you have communicated to us within the scope of our contractual relationship and/or on the basis of your consent.

In addition, we also collect data based on the use of our online and offline services and process your data obtained directly from third parties (network) or through the intervention of third parties (information databases, etc.).

Article 5. To whom we transfer your data

The personal data processed by Us are in principle not accessible to third parties and are only used internally by Us.

Nevertheless, We engage third parties for certain services in which context these third parties may have access to your personal data. Where this is the case, We have requested each of these service providers processing such data on Our behalf to enter into separate processor agreements.

In addition, We do not disclose your personal data to other third parties unless required to do so by law.

Finally, your data may be sold to commercial organisations subject to your explicit consent.

Article 6. How long your data will be kept and processed

Your data will be stored for a period of ten years from the termination of the cooperation. This period is dictated by a legal provision, article 2262bis, §1 old B.W. and applies to your contractual relations in accordance with the legal provisions.

Article 7. What are your rights as a data subject?

In accordance with applicable law, as a data subject, you have the following rights in relation to your personal data:

  • The right of inspection
  • The right to rectification or adaptation
  • The right to erasure
  • The right to restriction
  • The right to object to processing
  • The right to data portability
  • The right to withdraw your consent to processing

To exercise one or more of your above rights, address an application to the controller clearly stating which right(s) you wish to exercise, as well as a copy of proof of your identity to identify you.

Article 8. Automated decision-making

Based on the personal data you provide, a fully automated assessment is made regarding the establishment and maintenance of a customer relationship. The elements on which this assessment is based are the existing contacts, payment data, payment deadlines and the volume of orders.

You have the right to express your opinion on this assessment. If you wish, both the decision and your point of view can be discussed.

Article 9. Questions and complaints

If you have any questions or comments, please contact Us:

Moreover, as a data subject, you always have the right to lodge a complaint with the Data Protection Authority:

Article 10. Changes

We reserve the right to amend this statement at any time. These changes will be notified to users via the website.